Structured Support for Complex Benefits Administration.
CaseBuilt was built around a simple idea: benefits administration can be highly technical without becoming unnecessarily complicated for the people responsible for it.
Talk to Our TeamA specialized operations partner built around consistency, ownership, and scale.
CaseBuilt is designed for organizations that need more than temporary help. Our model combines experienced administration resources, repeatable workflows, and flexible capacity so clients can keep moving without rebuilding the process every season.
Experienced people. Clear ownership. Repeatable processes.
We work behind the scenes to give brokers, HR teams, enrollment firms, and TPAs additional technical capacity without creating more layers of coordination.
Our role can be focused on one implementation or extend across ongoing administration and an entire client portfolio. The level of involvement adjusts to the relationship, but the emphasis stays the same: accuracy, responsiveness, and ownership.
What Clients Can Expect
- A dedicated CaseBuilt lead
- Defined implementation and administration workflows
- Consistent quality-control checkpoints
- Direct coordination with carriers and vendors when needed
- Scalable support during seasonal peaks
- Clear communication and issue ownership
Accuracy
Structured testing and review processes help reduce configuration, eligibility, file, and payroll errors before they affect employees.
Turnaround
Defined workflows and experienced resources keep implementations, changes, and ongoing requests moving.
Expertise
Our team works inside benefits administration environments every day, with primary expertise in Selerix and Employee Navigator.
Scalability
Support can expand during high-volume implementation, renewal, and open enrollment periods without changing the underlying process.
Better processes supported by smarter tools.
CaseBuilt uses proprietary automation and select AI-enabled workflows to improve efficiency, consistency, validation, and reporting across portions of our work.
These tools are designed to support experienced professionals, not replace them. People remain accountable for the implementation, review, and decisions behind every case.
Technology can help us
- Organize implementation information more efficiently
- Standardize repeatable workflows
- Surface potential inconsistencies
- Improve quality-control processes
- Produce clearer reporting outputs
- Maintain consistency across larger case portfolios
Support that can scale with the case.
CaseBuilt supports straightforward mid-market implementations as well as complex multi-location, multi-division, and multi-class benefit environments.
For broker, enrollment, and TPA partners managing several groups, we can apply a consistent operating model across the portfolio while still configuring each case around its specific requirements.
Engagements can include
- One-time implementations
- Ongoing administration
- Seasonal capacity
- Audits and cleanup
- Integration projects
- Portfolio-level support
Technical enough for the complexity. Practical enough to make it easier.
When the work requires more capacity, tighter processes, or deeper administration expertise, CaseBuilt is built to step in and own the details.
Talk to Our Team