ONGOING ADMINISTRATION

Benefits Administration That Keeps Moving After Go-Live.

CaseBuilt provides year-round administration support that helps brokers, HR teams, enrollment firms, and TPAs keep benefit programs accurate, current, and moving throughout the plan year.

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Business professionals collaborating in a modern office.
YEAR-ROUND ADMINISTRATION
One team staying connected across eligibility, files, payroll, renewals, and open enrollment.
YEAR-ROUND SUPPORT

A consistent team for the work that never stops.

Ongoing administration requires constant attention across eligibility, files, payroll, renewals, reporting, and employee changes. CaseBuilt can remain involved after implementation as an extension of your team.

A dedicated CaseBuilt lead stays connected to the relationship, helping maintain continuity from implementation through ongoing administration and annual renewal activity.

Administration Support

  • New hire enrollment administration
  • Qualified life event updates
  • Termination processing
  • Eligibility maintenance
  • Carrier and vendor maintenance
  • Day-to-day platform administration
  • Annual renewal updates
  • Open enrollment configuration
FILES, PAYROLL & RECONCILIATION

Keep data aligned across systems.

Carrier Files

Production file monitoring, error review, discrepancy resolution, data validation, and ongoing integration maintenance.

Payroll Coordination

Payroll file support, deduction mapping, deduction validation, change reporting, and issue resolution.

Reconciliation

Enrollment-to-carrier, billing, and payroll reconciliation support designed to surface issues before they become larger problems.

RENEWALS & OPEN ENROLLMENT

Ready when the plan year changes.

CaseBuilt supports annual renewal and open enrollment work without requiring your internal team to rebuild every workflow from scratch.

  • Plan and rate updates
  • Carrier changes
  • Eligibility rule updates
  • Enrollment workflow updates
  • Employee-facing content configuration
  • Deduction updates
  • Carrier testing
  • Launch readiness and post-enrollment validation
SCALABLE SUPPORT

One group or an entire client portfolio.

CaseBuilt can support a single employer relationship or provide a consistent administration model across multiple groups. That flexibility makes it easier to add capacity during peak seasons while maintaining a repeatable process throughout the year.

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